1. Introduction

Synaptic Labs is committed to protecting the privacy and security of personal information collected from our customers. This Privacy Policy describes how we collect, use, and share personal information in connection with our services. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you provide to us, such as your name, email address, and product interests. We do not collect financial or other sensitive information. We also collect information about your use of our services, such as the pages you visit and the actions you take.

3. How We Use Information

We use personal information to communicate with you about our services, personalize your experience, and improve our services. We may also use personal information for analytics and research purposes. We do not sell or share personal information with any third-party organizations.

4. How We Store and Retain Information

We store personal information in a highly secure CRM database and payment processing tool. We retain personal information indefinitely, but if there is no activity for 1 year, data will be scrubbed. Data can also be deleted by request.

5. Security Measures

We have implemented appropriate physical, technical, and administrative measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. We also leverage two-factor authentication in our CRM for additional security.

6. Sharing of Information

We may share personal information with third-party service providers who perform services on our behalf, such as hosting and customer support. We require these service providers to protect personal information and use it only for the purposes for which we disclose it to them.

7. Geographic Considerations

We operate globally and do our best to adhere to all privacy laws where we operate.

8. Your Choices and Rights

You may choose to opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails. You may also request access to, correction of, or deletion of your personal information by contacting us at connect2synapse@gmail.com

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at connect2synapse@gmail.com